Privacy Statement

What information does Jersey Farm collect?

  • Name
  • Organisation
  • Address
  • Email address (predominantly business email address but may occasionally be personal depending on client’s preference)
  • Telephone number

How we collect this information

Jersey Farm may collect this information in a variety of ways which may include retaining information from forms completed by you at the hotel, from correspondence with you, sourcing information in the public domain, contacting potential clients through social media as well as acquiring information from third parties (providing they have consent to share this data with us and are able to provide proof of consent.)

How we store this information

After we have obtained consent to retain personal data, this data will be stored in our secure Customer Relationship Management system. From here we can pull information for marketing, administrative and operational purposes.

Why do we need this personal data?

We use the information you provide about yourself when booking to visit the hotel and only to complete that instruction, keep you up to date with information regarding the relevant events and ensure that we maintain high levels of customer service. 

Who has access to this data?

Your information may be accessed internally by any member of management or administrative teams in order to perform a range of tasks from updates regarding an event to confirmation of booking details.

We do not share your information with any third parties.

How does Jersey Farm protect data?

We have internal policies and steps in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed by anyone outside of our organisation without lawful consent.

How long will Jersey Farm retain data?

As a general rule, we will retain contact information for 10 years however a data subject is able to withdraw consent at ANY time and Jersey Farm will comply.

Your rights as a data subject

  • Right To Erasure – request the removal or deletion of their personal data.
  • Right to be Informed – every consumer has the right to know if, when and how an organisation is using their personal information.
  • Right to Access – any data subject has the right to access their information free of charge.
  • Right to Rectification – the right to make alterations to the data is you discover that the information is incorrect or incomplete.
  • Right to Restrict Processing – data subjects can ask for their information to no longer be processed.
  • Right to Object – object to the use of personal data for marketing purposes.
  • Right To Portability – allows individuals to obtain their personal data and reuse it elsewhere.

In the event that you would like to exercise any of these rights, please contact M Watson.

If you believe that Jersey Farm  has not complied with your data protection rights, you can complain to the Information Commissioners Office.

External Links

Although this website doesn’t have any safe and relevant external links, users are advised adopt a policy of caution before clicking any external web links mentioned throughout this website. (External links are clickable text / banner / image links to other websites).

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy urls.

Users are advised to take caution and good judgement before clicking any shortened urls published on social media platforms by this website and its owners. Despite the best efforts to ensure only genuine urls are published many social media platforms are prone to spam and hacking and therefore this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links

DATA PROTECTION OFFICER – M Watson, mark@jerseyfarm.co.uk , 01388 628333

Where to find us

Jersey Farm Hotel
Darlington Road
Barnard Castle
County Durham
DL12 8TA

T. 01833 638223
F. 01833 631988

E. reception@jerseyfarm.co.uk

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