Booking

Go on, take the plunge

Now you have made the wise decision to hold your wedding celebration at The Jersey Farm Country Hotel here are some handy tips on how to go about booking your special event.

1. Firstly you must choose your date and telephone The Jersey Farm Country Hotel reception to see if there is a vacancy and reserve the date for yourselves, but don’t leave it too late as the popular dates always go well in advance. To reserve the date we will need an email from you with bride and groom’s names, addresses and contact numbers.

2. You must now confirm your booking within 7 days of the initial booking. We will need rough idea of numbers a brief outline of your requirements, along with a deposit of £1000.00 Please note deposits are non refundable or transferable under any circumstances. Payment for deposits is accepted in cash, cheque and BACS transfer. All cards are subject to a 2% charge. (amex are not accepted)

3. A further deposit of £1750.00 is required 6 months prior to the event. Please note deposits are non refundable or transferable under any circumstances. Payment for deposits is accepted in cash, cheque and BACS transfer. All cards are subject to a 2% charge.(amex are not accepted) Payment must be made by due date promptly or booking will become invalid.

4. We then ask that you make an appointment with us to discuss your personal arrangements such as menu etc. This must be done at least 2 months prior to the wedding or sooner. At this point we will require a further deposit making deposits paid up to 50% of the estimated final balance (non-refundable).

5. We will then need your seating plan at least 14 days prior to the big day. We will have issued you with a dummy plan to assign names to.

6. Then 14 days before the wedding we need to know any alteration to the seating plan and guest numbers. The number you give us 14 days prior will be the number we cater for and what you will be charged for. The total account must be settled at least 14 days prior to the event. Payment can be in the form of cash, cheque or BACS transfer. All cards are subject to a 2% charge.

7. 2 days before we will require your place cards which will be put on the tables for you and any favours etc. We will have the first draft of your table plan and menu which you can just confirm is all in order. You can also arrange for your cake to be delivered the day before if you wish and any presents etc.

8. Enjoy the day!!

9. The day after your wedding any presents and the cake can be collected may you would like to take Sunday lunch in the carvery before they leave The Jersey Farm Country Hotel.

Terms and Conditions

1. Once your date is reserved you must confirm your booking within seven days of the initial booking .If booking is not confirmed with a deposit in this time we reserve the right to cancel the booking without prior notice. We will need rough idea of numbers a brief outline of your requirements, along with a deposit of £1000  as security along with all your personal details i.e. Telephone number, address etc. A contract must be signed at this point  (Please note deposits are non refundable or transferable under any circumstances.)
Payment for deposits is accepted in cash, cheque and BACS transfer, 2% charge on all cards. Until the deposit is accepted and terms and conditions agreed the booking will remain provisional and Jersey Farm reserved the right to refuse the blocking. Jersey Farm reserves the right to refuse bookings without condition and reason.

2. A further deposit of £1750.00 is required 6 months prior to the event. Please note deposits are non refundable or transferable under any circumstances.) Payment for deposits is accepted in cash, cheque and BACS Transfer 2% charge on all cards. Payment must be made by due date promptly or booking will become invalid.

3. 2 months prior to the wedding or sooner at this point we will require a further deposit making deposits paid up to 50% of the estimated final balance (non-refundable).

4. 14 days prior will be the number we cater for and what you will be charged for. The total account must be settled at least 14 days prior to the event. Payment can be in the form of cash or debit card. Cheques will only be accepted 20 days prior to the event.  Numbers can be changed up to 14 days prior.  Credit is not available. All invoices must be settled promptly.

5. Cancellation – in the unfortunate event of cancellation of the wedding a charge will be made calculated as a percentage of the total booking. Up to 6 months prior to the event loss of £1000.00 initial deposit  6 – 2 months prior to the event loss of £2750.00 deposit     2 – 1 month 50% of the estimated final balance
less than 1 moth prior 80% of estimated final balance

6. Minimum guest numbers to receive the wedding package is 60 adults plus children (2 children do not count as 1 adult). Numbers under this will have to arranged with the proprietor and charged accordingly. Special tariffs are available for smaller weddings. Minimum numbers in the barn for an evening reception is 90 guests. Minimum booking is then 60 adult guests for wedding package and 90 guests with evening buffet.

7. Prices quoted are inclusive of VAT. Service charges are left to the discretion of the customer. We reserve the right to increase prices due to unforeseen circumstances. This is not normal practice of Jersey Farm and plenty of notice will be given.

8. The client is responsible for any loss or damage caused by the client or their guests, agents or employees. The Jersey Farm does not accept any responsibility for any valuables and property, which are lost or stolen during an event.

9. Jersey Farm reserves the right to remove unruly and disruptive guests from the premises.

10. The client or guests cannot bring any wines, spirits, beers, non-alcoholic or other beverages, or food (excluding wedding cakes) onto Jersey Farm  for consumption on the premises.

11. At time of booking all hotel rooms available at time of booking will be reserved provisionally for guests attending the event. Any rooms not confirmed will automatically be released two months prior to the event. The computer does this automatically and no prior notice may be given. All guest rooms will have to be confirmed by the guests staying in the room and confirmed with card details and address of customer. A 48-hour cancellation policy is in operation for the guest rooms payment taken from card numebr given. All rooms must be paid for 48 hours prior to event failure to do so room will be cancelled. Jersey Farm Hotel reserves the right to charge customers card for any damage or inappropriate action taken in guests rooms without prior notice to a level to reimburse the hotel.

12. Jersey Farm will not be liable for failure to comply with any terms and conditions, to the extent such compliance is prevented, hindered or delayed by any cause beyond it’s control including but not limited to fire, storm, explosion, flood, act of God, action by any Government or agency, shortage of materials or goods, strike or lock-out.

13. The parties who booked the wedding must read and sign a copy of these terms of conditions immediately upon receipt of their deposit.

Where to find us

Jersey Farm Hotel
Darlington Road
Barnard Castle
County Durham
DL12 8TA

T. 01833 638223
F. 01833 631988

E. reception@jerseyfarm.co.uk

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